GT99 Com Privacy Policy — How We Collect and Protect Your Personal Data

1. Who This Policy Applies To

This Privacy Policy applies to all adult members and visitors of the gt99 com platform, accessible at gt99com.org. It covers data collected through the website, the Android application, and any other official channel through which adult members in Bangladesh interact with the platform.

This policy does not apply to third-party websites or services that may be referenced in platform communications. GT99 com is not responsible for the privacy practices of any third party.

The platform is intended exclusively for adults aged 18 and above. GT99 com does not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has provided personal information, that information will be deleted and the associated account will be closed.

2. What Information We Collect

GT99 com collects personal information from adult members in Bangladesh in the following categories:

GT99 com collects only the information that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3. How We Use Your Information

The personal information collected by gt99 com is used for the following purposes:

• Account management: To create, maintain, and secure your member account on the gt99 com platform.
• Identity and age verification: To confirm that all members are adults aged 18 or above, as required by our platform rules.
• Transaction processing: To process deposits and withdrawal requests made through your account.
• Platform security: To detect, investigate, and prevent fraudulent activity, unauthorised access, and other conduct that breaches our Terms and Conditions.
• Responsible gaming: To monitor usage patterns and apply responsible gaming tools such as deposit limits and self-exclusion where requested or required.
• Customer support: To respond to queries, complaints, and account-related requests from adult members in Bangladesh.
• Platform improvement: To analyse usage data in aggregate form to improve the performance and features of the gt99 com platform.
• Communications: To send account-related notifications, security alerts, and policy updates. Marketing communications are only sent where you have opted in.

GT99 com does not use your personal information to make automated decisions that have a significant legal or similarly significant effect on you without human review.

4. How We Store and Protect Your Data

GT99 com takes the security of your personal information seriously. We apply technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

• Encryption of data in transit using industry-standard protocols.
• Access controls that limit who within the platform operation can view personal member data.
• Regular review of security practices and system access logs.
• Secure storage of financial transaction records.

While gt99 com applies reasonable security measures, no system is completely immune to risk. Members are also responsible for keeping their own login credentials secure. You should use a strong, unique password for your gt99 com account and not share it with anyone. If you suspect your account has been compromised, contact support immediately using the email address listed in the footer of this page.

Member data is stored on servers that are maintained with appropriate physical and digital security controls. Data may be stored or processed in locations outside Bangladesh where necessary for platform operations, subject to equivalent data protection standards.

5. Sharing of Information

GT99 com does not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Third-party companies that assist with payment processing, identity verification, platform hosting, or customer support, where they are bound by confidentiality obligations and may only use your data for the specific purpose for which it was shared.
• Fraud prevention and security: Where sharing is necessary to investigate or prevent fraud, money laundering, or other unlawful activity affecting the platform or its members.
• Legal obligations: Where disclosure is required by applicable law, regulation, or a lawful order from a competent authority.
• Business transfers: In the event of a merger, acquisition, or transfer of platform operations, member data may be transferred as part of that process, subject to equivalent privacy protections.

In all cases, gt99 com takes reasonable steps to ensure that any party receiving your personal information handles it responsibly and in a manner consistent with this Privacy Policy.

6. Cookies and Platform Analytics

The gt99 com platform uses cookies and similar technologies to support platform functionality and to understand how adult members use the service. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session and remembering your preferences.
• Analytics cookies: Used to collect aggregated, anonymised data about how members navigate and use the platform, helping us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorised access attempts.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the gt99 com platform and your ability to log in or use certain features. Analytics cookies can be disabled without affecting core platform access.

7. Your Rights as a Member

As an adult member of the gt99 com platform, you have the following rights in relation to your personal data:

• Access: You may request a copy of the personal information that gt99 com holds about you .
• Correction: You may request that inaccurate or incomplete personal information held about you be corrected or updated.
• Deletion: You may request deletion of your personal data, subject to any legal or operational obligations that require us to retain certain records.
• Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example while a correction request is being reviewed.
• Objection: You may object to the use of your personal data for direct marketing purposes at any time.
• Withdrawal of consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact the gt99 com support team using the email address listed in the footer of this page. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing certain requests.

8. Data Retention

GT99 com retains personal data for as long as your member account is active and for a reasonable period thereafter, as required to fulfil the purposes described in this policy or to comply with applicable legal and operational obligations.

Specifically:

• Account registration data is retained for the duration of your membership and for a defined period following account closure.
• Financial transaction records are retained for the period required by applicable financial record-keeping standards.
• Support communications are retained for a reasonable period to allow for follow-up and dispute resolution.
• Usage and analytics data in anonymised or aggregated form may be retained indefinitely for platform improvement purposes.

When personal data is no longer required, gt99 com takes reasonable steps to securely delete or anonymise it. Members who request account closure may also request deletion of their personal data, subject to the retention obligations described above.

9. Changes to This Policy

GT99 com may update this Privacy Policy from time to time to reflect changes in platform practices, applicable standards, or operational requirements. When changes are made, the updated policy will be published on this page with a revised "last updated" date.

It is your responsibility as a member to review this page periodically. Continued use of the gt99 com platform after any update to this policy constitutes your acceptance of the revised version. Where changes are material, we will make reasonable efforts to notify registered members, but we cannot guarantee that all members will receive advance notice of every update.

If you have concerns about any change to this Privacy Policy, you are welcome to contact the support team before continuing to use the platform.

10. Contact and Queries

If you have any questions about this Privacy Policy, about how gt99 com handles your personal data, or if you wish to exercise any of your data rights, please contact the support team by email. The support email address is listed in the footer of this page. Please include your registered account username and a clear description of your query in any correspondence.

For questions about account rules and platform use, please refer to the Terms and Conditions page. For guidance on managing your engagement with the platform, including deposit limits and self-exclusion options, please visit the Responsible Gaming page.

For general platform questions, the FAQ page covers the most common topics raised by adult members in Bangladesh, including account setup, payment methods, and platform features.